Shipping policy
Postage Rates
Standard Shipping
- Spend under $75 = $9.99 Flat Rate
- Spend $75+ = FREE SHIPPING
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Delivery Locations
- We are only able to deliver to NSW, ACT, QLD, VIC & SA.
- Unfortunately, we are unable to deliver to NT, TAS or WA.
- If you live in a rural area, you may be required to collect your item from a local depot or collection point.
Times
- Most orders are dispatched within 1-2 business days.
- Rarely some orders take up to 4 business days to be dispatched.
- The freight companies we use are unable to guarantee a delivery date.
- Contact us if you would like a delivery time estimate.
- Allow extra time for delivery to regional areas or during busy holiday periods.
Postage Options
- Zach's Pet Shop will determine the carrier that is used to ship your order.
- Orders are usually sent via Aramex or Australia Post. However, we may use other reputable couriers to ensure your parcel is delivered in a timely manner.
- You will be emailed tracking details once your order is dispatched.
- All orders are given authority to leave in a safe place without a signature (unless you advise us to the contrary)
Free Shipping - Orders $75+
- Shipping will be provided free of charge when your total order value (inclusive of discounts) is $75 or greater.
Standard Shipping - $9.99
- Flat rate shipping of $9.99 for orders shipped to NSW, ACT, QLD, VIC & SA.
We do NOT offer:
- Express shipping.
- Delivery outside of Australia.
- Delivery to any islands without road access. This includes (but is not limited to) King Island 7256 and Russell Island 4184.